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Support

Help center for LearnPath. Get answers to the most common questions, report bugs, request features, or email our team directly. We reply to every message within 24 hours on business days.

Reply within 24h (Sun-Thu)Refunds answered in 1 business daysupport@learnwithpath.com

FAQ

Find answers to commonly asked questions about LearnPath.

Report a Bug

Found something broken? Let us know so we can fix it.

Contact Us

Reach out directly for account issues or general inquiries.

Common Questions

The fastest answers to what we get asked most. For anything else, email us.

How fast does the LearnPath support team respond?

We reply to every email at support@learnwithpath.com within 24 hours on business days (Sunday to Thursday, Israel time). Account access issues and billing errors are prioritized and usually answered within a few hours.

I cannot log in or my password reset link is not arriving.

Check your spam folder for an email from no-reply@learnwithpath.com - reset links sometimes get filtered. If nothing arrives within 10 minutes, email support@learnwithpath.com with the address on your account and we will reset it manually.

My learning path is stuck on 'Building your path...'

Your first video is usually ready in under a minute, and the full path in about 2-3 minutes. If it has been stuck for more than 10 minutes, our watchdog clears it automatically and the attempt does not count against you. If you still see the stuck state after 15 minutes, refresh the dashboard or email us with the path title and we will investigate.

How do I cancel my subscription or get a refund?

You can cancel any time from your account settings - access is retained until the end of your billing period. For a refund, email support@learnwithpath.com within 14 days of purchase and reference our refund policy. We reply to refund requests within one business day.

Can I suggest a feature or a new learning topic?

Yes. Click the 'Feature Request' card on this page or email support@learnwithpath.com with the idea. Every suggestion is read by the founding team. Topic requests for new learning paths are added to our content backlog and frequently shipped within a few weeks.

Is my learning history and account data private?

Yes. We do not sell user data, and your learning paths are visible only to you unless you choose to share them. Read our privacy policy at /legal/privacy and cookies policy at /legal/cookies for the full detail.

Helpful Links

  • Full FAQ - longer-form answers on pricing, paths, quizzes, and how the AI curates videos.
  • Pricing & plans - what is free, what Pro adds, and what it costs.
  • How LearnPath works - the AI-curated path, adaptive quizzes, and spaced repetition explained.
  • Learning blog - free roadmaps and channel guides for Python, AI engineering, React, cybersecurity, and more.
  • Refund policy and privacy policy.

Still need help?

Email us at support@learnwithpath.com - we read every message.